Pilot terms
Last updated 5 September 2026.
Mistake Mastery is running an invitation-only pilot with a small number of families. This page says plainly what that means, what it costs, and what you can expect from us. It is short on purpose.
What the pilot is
A working product being used by real families while we learn what needs fixing. Everything described on the home page works today. Some of it will change while you're using it, and occasionally something will be wrong.
What it costs
Nothing during the pilot. No card, no trial that quietly converts. If we later introduce a subscription we will tell you first, and pilot families keep a founding rate of $12.99 a month for as long as they stay subscribed. You will never be charged without choosing to be.
What we ask of you
- Tell us when something is wrong — especially a wrong answer or a misread photo. That feedback is the point of a pilot.
- Use it for your own children, not on behalf of a school or business.
- Don't upload anything you don't have the right to photograph.
What you can expect from us
- A reply to support@mistakemastery.com within one business day.
- Your child's photos and questions kept private to your account and never shown to another family — see the privacy notice.
- The ability to delete everything yourself, immediately, from inside the app.
- Notice by email before anything material changes, including price.
About the explanations
Explanations and practice questions are produced with AI and checked automatically, including by having a second, independent model verify answers the first was unsure about. It is not perfect. If an answer looks wrong, use the report button — a person reviews it, and once a human has ruled on an answer, that ruling stands and the machine cannot overturn it.
Mistake Mastery is a study aid. It does not replace a teacher or tutor, and we make no promise about exam results — no honest product could.
Stopping
Leave whenever you like, with no notice and no exit conversation. Deleting the account in the app removes everything immediately. You can also just ask us to do it.
Availability
We aim to keep the service running and backed up nightly, but during a pilot there may be interruptions. Please don't treat the app as the only copy of anything that matters to you — keep the original papers.
Who you're dealing with
Mistake Mastery is currently operated by its founder as an individual, based in New South Wales, Australia. A company is being established, and these terms will be replaced by full Terms of Service in its name — we will email you when that happens. Nothing about how your data is handled changes at that point.
Contact: support@mistakemastery.com
Nothing here limits your rights under the Australian Consumer Law.